From today, all BPB clients will be able to apply for financial services via the direct online platform and receive instant confirmation. DORA from BPB not only makes it easier and faster for existing customers to access electronic services, but also enables private customers to obtain financing through loans, overdrafts and a SOLO credit card up to €10,000. DORA fulfils the banking needs of BPB payees in just a few minutes.
DORA is presented by BPB to all its private clients as a unique online platform for applying for and confirming financial services. With the development of this platform, which represents a new step in the bank’s digital journey, BPB aims to offer easier and faster banking to all those individuals who prefer online banking. Thus, BPB pursues its primary objective of providing financial services across all banking channels. In addition to its 25 branches, the bank continuously monitors global developments and banking innovations, and is developing electronic channels to meet its customers’ needs.
Argjira Kadrijaj Dushi, Head of the Retail and Digital Banking Department, states: “This is the first step towards the development and advancement of the digital platform for individuals. DORA will be BPB’s most flexible banking platform and will evolve by offering new experiences and beyond. DORA’s aim remains to provide an easy banking journey for everyone, complementing the PHYSICAL DIGITAL (physical and digital) banking concept we work with.“
More specifically, by using DORA, customers can take advantage of the following services:
• Application for and confirmation of credit up to €10,000
• Application for and confirmation of an overdraft
• Application for and confirmation of SOLO
• Update of data for existing customers
• Application for electronic services: e-banking and SMS banking
“New and innovative developments require the commitment and engagement of all parties. But by focusing on the client, even the challenges of integration and technological advancements become easier,” says Arjana Nivokazi, Head of Product Development at BPB.
The development of this platform was carried out using the agile methodology, which enabled the bank not only to focus on the customer and their experience, but also to enhance its internal processes and make efficient use of its technological resources.
Believe it or not: https://direct.bpbbank.com/
BPB – The Bank of Your Country
