{"id":3306,"date":"2025-08-08T11:49:01","date_gmt":"2025-08-08T11:49:01","guid":{"rendered":"https:\/\/bpb-new.rrota.com\/banka\/customer-service\/"},"modified":"2026-08-11T07:56:05","modified_gmt":"2026-08-11T07:56:05","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/bpb-new.rrota.com\/en\/banka\/customer-service\/","title":{"rendered":"Customer service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3306\" class=\"elementor elementor-3306 elementor-2443\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9da2a4c e-flex e-con-boxed e-con e-parent\" data-id=\"9da2a4c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bb804b3 e-con-full e-flex e-con e-child\" data-id=\"bb804b3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-246f6d7 e-con-full e-flex e-con e-child\" data-id=\"246f6d7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-513ad59 elementor-widget elementor-widget-heading\" data-id=\"513ad59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">For clients<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41b91e6 elementor-widget elementor-widget-heading\" data-id=\"41b91e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">How can you contact us?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9384690 elementor-widget elementor-widget-text-editor\" data-id=\"9384690\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>BPB aims to always be by your side, through various communication channels, wherever and whenever you need us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94b8f08 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"94b8f08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26\" height=\"26\" viewBox=\"0 0 26 26\" fill=\"none\"><rect width=\"26\" height=\"26\" rx=\"10\" fill=\"#FEE6D6\" class=\"rrota-svg-icons\"><\/rect><path d=\"M18 9.25L11.125 16.125L8 13\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Contact the Call Centre on <a href=\"tel:038 620 620\">038 620 620<\/a> or <a href=\"tel:0800 50 000\">0800 50 000<\/a><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"26\" height=\"26\" viewBox=\"0 0 26 26\" fill=\"none\"><rect width=\"26\" height=\"26\" rx=\"10\" fill=\"#FEE6D6\" class=\"rrota-svg-icons\"><\/rect><path d=\"M18 9.25L11.125 16.125L8 13\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Write to us at <a href=\"mailto:sherbimiperkliente@bpbbank.com\">sherbimiperkliente@bpbbank.com<\/a><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-268acc4 elementor-widget elementor-widget-text-editor\" data-id=\"268acc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For us, open communication with clients is essential to understanding and addressing their needs in the best possible way. We encourage you to share with us any comments, suggestions or dissatisfaction you may have, as every piece of feedback helps us to continuously improve. BPB remains committed to ensuring that every request or complaint is handled efficiently, professionally and in a timely manner, ensuring the best possible experience for our clients.  <\/p><p>To find out about the steps you can take to submit your complaint, click <a href=\"#\">here<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b017415 elementor-button-dark elementor-widget elementor-widget-button\" data-id=\"b017415\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/bpb-new.rrota.com\/en\/complaint-form\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Complaint now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1246f34 e-con-full e-flex e-con e-child\" data-id=\"1246f34\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e61ae3a elementor-widget elementor-widget-image\" data-id=\"e61ae3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/bpb-new.rrota.com\/media\/2026\/06\/BLL_7923-scaled.jpg\" class=\"attachment-large size-large wp-image-3304\" alt=\"\" srcset=\"https:\/\/bpb-new.rrota.com\/media\/2026\/06\/BLL_7923-scaled.jpg 2560w, https:\/\/bpb-new.rrota.com\/media\/2026\/06\/BLL_7923-1620x1080.jpg 1620w, https:\/\/bpb-new.rrota.com\/media\/2026\/06\/BLL_7923-1013x675.jpg 1013w, https:\/\/bpb-new.rrota.com\/media\/2026\/06\/BLL_7923-648x432.jpg 648w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d26f684 e-flex e-con-boxed e-con e-parent\" data-id=\"d26f684\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-775ed82 elementor-widget elementor-widget-heading\" data-id=\"775ed82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">FAQ<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95c3673 elementor-widget elementor-widget-heading\" data-id=\"95c3673\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e6b4db elementor-widget elementor-widget-n-accordion\" data-id=\"7e6b4db\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:250,&quot;sizes&quot;:[]},&quot;max_items_expended&quot;:&quot;one&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1320\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1320\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is BPB's IBAN? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1320\" class=\"elementor-element elementor-element-0bd762d e-con-full e-flex e-con e-child\" data-id=\"0bd762d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d02f465 elementor-widget elementor-widget-text-editor\" data-id=\"d02f465\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The BPB&#8217;s IBAN is XK05 and the client&#8217;s account number (example: XK051300000000000000)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1321\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1321\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is BPB's SWIFT code? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1321\" class=\"elementor-element elementor-element-2a712fa e-con-full e-flex e-con e-child\" data-id=\"2a712fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9404995 elementor-widget elementor-widget-text-editor\" data-id=\"9404995\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The SWIFT code for BPB is: BPBXXKPRXXX<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1322\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1322\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How can authorisation be granted on someone else's account? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1322\" class=\"elementor-element elementor-element-732b5e9 e-con-full e-flex e-con e-child\" data-id=\"732b5e9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a47aa1 elementor-widget elementor-widget-text-editor\" data-id=\"5a47aa1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Both parties (the authoriser and the person being authorised on the account) must be present at the branch. They must present valid identification documents at the bank (identity card or valid passport) and proof of residence\/address (no older than six months).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1323\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1323\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is the cost of subscribing to eBanking and what is the monthly fee? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1323\" class=\"elementor-element elementor-element-d03c16e e-con-full e-flex e-con e-child\" data-id=\"d03c16e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-746acd6 elementor-widget elementor-widget-text-editor\" data-id=\"746acd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Service activation \u2013 \u20ac10 token fee <br \/>Monthly fee: \u20ac0.50 <br \/>As part of several different packages offered by the bank, the service is provided free of charge (Please refer to the current price list)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1324\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1324\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How do you top up a phone via SMS? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1324\" class=\"elementor-element elementor-element-73771c7 e-con-full e-flex e-con e-child\" data-id=\"73771c7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-019858f elementor-widget elementor-widget-text-editor\" data-id=\"019858f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-inner\"><p>Duke d\u00ebrguar SMS n\u00eb num\u00ebr 50000 me tekst numri i telefonit hapsir\u00eb shuma e mbushjes (shembull: 044xxxxxx 5 ose 045xxxxxx 5 (p\u00ebr mbushje 5\u20ac).<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1325\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1325\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is the withdrawal limit at ATMs? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1325\" class=\"elementor-element elementor-element-7a5751c e-con-full e-flex e-con e-child\" data-id=\"7a5751c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ce5031f elementor-widget elementor-widget-text-editor\" data-id=\"ce5031f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-inner\"><p>At BPB ATMs \u20ac0.10 <br \/>At other banks&#8217; ATMs (within and outside Kosovo) minimum \u20ac3.00, 2.50% of the amount<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1326\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1326\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is the provision at the points of sale (POS)? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1326\" class=\"elementor-element elementor-element-df368d4 e-con-full e-flex e-con e-child\" data-id=\"df368d4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f351ac1 elementor-widget elementor-widget-text-editor\" data-id=\"f351ac1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-inner\"><p>Within Kosovo with no surcharge <br \/>Outside Kosovo: 0% <br \/>Online payments by card: 0% <br \/>Only a 1% fee applies at the POS or online when the currency is not EUR, for example Macedonian Denar, Albanian Lek, etc.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1327\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1327\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is required for an individual loan? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1327\" class=\"elementor-element elementor-element-58e3fb7 e-con-full e-flex e-con e-child\" data-id=\"58e3fb7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c38ce3 elementor-widget elementor-widget-text-editor\" data-id=\"2c38ce3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-inner\"><p>Valid identity document;<\/p><p>Employment contract or proof of regular, fixed-term income;<\/p><p>Documentation regarding the collateral (pledge);<\/p><p>Documentation relating to the mortgage (where applicable);<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1328\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1328\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is required to open an individual account? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1328\" class=\"elementor-element elementor-element-a9b9d20 e-con-full e-flex e-con e-child\" data-id=\"a9b9d20\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40613c3 elementor-widget elementor-widget-text-editor\" data-id=\"40613c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-inner\"><p>The person for whom the account is being opened must appear in person at the branch;<br \/>A valid form of identification (identity card or passport);<br \/>Proof of residence\/address (no older than six months).<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1329\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"10\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1329\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What services does mobile banking offer? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1329\" class=\"elementor-element elementor-element-c5b24e3 e-con-full e-flex e-con e-child\" data-id=\"c5b24e3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79b507b elementor-widget elementor-widget-text-editor\" data-id=\"79b507b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-inner\"><p>\u2013 Review of the balance sheet and the statement of cash flows.<br>Checking the details of items reserved to an account or card.<br>\u2212 Making payments between personal accounts<br \/>\u2212 Making payments within the bank&#8217;s customer accounts<br \/>\u2212 Making domestic payments<br \/>\u2212 Making international payments (only for beneficiary customers pre-registered on the E-banking platform)<br \/>\u2212 Bill payments, such as: electricity, water, customs, taxes and ATK contributions, etc.<br>Balancing personal and foreign credit card debt<br>Splitting instalments for transactions made with the Visa Installment card<br>Implementation of phone top-ups for the operators Vala and IPKO<br>Implementation of payments for television and internet packages for the IPKO operator.<br>\u2212 Display of the loan amortisation schedule<br>Blocking of credit and debit cards<br>Change to the limits on the use of debit and credit cards at ATMs and POS terminals.<br>Application for products such as loans, credit cards, deposits and changes to the credit limit on a card.<br>Opening, amending and closing standing orders<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-13210\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"11\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-13210\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What are the fees for withdrawals with a VISA CLASSIC? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-13210\" class=\"elementor-element elementor-element-d44a20b e-con-full e-flex e-con e-child\" data-id=\"d44a20b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10bfe65 elementor-widget elementor-widget-text-editor\" data-id=\"10bfe65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-inner\"><p>5 EUR minimum, 3% of the amount<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-13211\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"12\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-13211\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Which payments made via e-banking are free of charge? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-13211\" class=\"elementor-element elementor-element-be7c8ce e-con-full e-flex e-con e-child\" data-id=\"be7c8ce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e168279 elementor-widget elementor-widget-text-editor\" data-id=\"e168279\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-inner\"><p>Kesco payments; Giro payments for public utility companies.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-13212\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"13\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-13212\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> When is the debt on the VISA CLASSIC calculated? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-13212\" class=\"elementor-element elementor-element-f4f38c5 e-con-full e-flex e-con e-child\" data-id=\"f4f38c5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d36218d elementor-widget elementor-widget-text-editor\" data-id=\"d36218d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Every month, on the last day of the month.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-13213\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"14\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-13213\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is the ATM withdrawal limit with VISA Electron? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-13213\" class=\"elementor-element elementor-element-d3e65d6 e-con-full e-flex e-con e-child\" data-id=\"d3e65d6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6149d6b elementor-widget elementor-widget-text-editor\" data-id=\"6149d6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1000.00 EUR base limit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-13214\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"15\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-13214\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is the purchase limit at the POS with VISA Electron? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"#F55523\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"rrota-svg-icons\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-13214\" class=\"elementor-element elementor-element-5623ddb e-con-full e-flex e-con e-child\" data-id=\"5623ddb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3648c7e elementor-widget elementor-widget-text-editor\" data-id=\"3648c7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1000.00 EUR base limit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>For BPB, customer service is much more than a function; it is one of the main pillars on which our identity as a bank is built. Our customers are always at the centre of every decision, process and development we undertake. Through a dedicated, proactive and human approach, we aim to create experiences that build long-term trust and make every interaction simple, fast and valuable. In an era of continuous digital transformation, BPB continues to invest in quality service, maintaining the balance between innovation and the human touch that our clients value most. Our priority is to listen and consistently meet your needs and requirements.    <\/p>\n","protected":false},"author":1,"featured_media":3305,"parent":3283,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3306","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bpb-new.rrota.com\/en\/wp-json\/wp\/v2\/pages\/3306","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bpb-new.rrota.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bpb-new.rrota.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bpb-new.rrota.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bpb-new.rrota.com\/en\/wp-json\/wp\/v2\/comments?post=3306"}],"version-history":[{"count":4,"href":"https:\/\/bpb-new.rrota.com\/en\/wp-json\/wp\/v2\/pages\/3306\/revisions"}],"predecessor-version":[{"id":3900,"href":"https:\/\/bpb-new.rrota.com\/en\/wp-json\/wp\/v2\/pages\/3306\/revisions\/3900"}],"up":[{"embeddable":true,"href":"https:\/\/bpb-new.rrota.com\/en\/wp-json\/wp\/v2\/pages\/3283"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bpb-new.rrota.com\/en\/wp-json\/wp\/v2\/media\/3305"}],"wp:attachment":[{"href":"https:\/\/bpb-new.rrota.com\/en\/wp-json\/wp\/v2\/media?parent=3306"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}